If you’re new to RSA Business Support powered by Farillio this guide will help you learn more about the benefits

What is RSA Business Support powered by Farillio?

This product offers legal and business solutions with access to experts when you need them. It empowers you to start, manage and grow your business simply, safely and affordably.

What do I get with RSA Business Support?

You can add this service to your insurance policy, where you'll have access to a large number of step-by-step interactive guides, workflow tools, legal templates and video tutorials. You'll also have access to Farillio's 'pay as you go' experts (subject to additional fees).

How to sign up to your RSA Business Support account?

RSA Business Support is included in your insurance policy. When you first sign up, you will be given access for one year. You will need to renew your access every year. To sign up for the first time you'll need the following:

• The voucher code from RSA
• Your email address
• Full name
• A secure password

Moving from Farillio to RSA Business Support?

If you have an existing Farillio account and you also have an insurance policy via RSA's Professional and Financial risks team, then you can access Farillio for free. Your existing templates and documents will also be transferred to your new account. To request the transfer of your subscription, please follow the steps below: Please send an email to support@farill.io and tell us you want to move your account over. You need to include the following information:

• Your first name and surname
• The email address you originally used to register with Farillio
• Your official request to switch your accounts. For example:

“I would like to merge my personal Farillio account with my new RSA Business Support account. Yours Sincerely, (your full name)”.

We will change the information on your account and normal service should resume within 24 hours.

Where is my data stored?

RSA Business Support is completely cloud based and hosted. This means you won’t have to worry about upgrading software or web servers. This gives you the flexibility to access and run your business from anywhere with a secure internet connection. RSA Business Support also offers unlimited and free storage for all your documents and legal templates.


Which countries are covered?

All resources are available and relevant to the UK only.


Which languages can I use?

The website and the resources we offer are in English only.

If you need further help, please get in touch with us via Livechat or send us an email: support@farill.io